[rt-users] Removing Watcher on Queue
Kenneth Crocker
kfcrocker at lbl.gov
Mon Sep 20 14:16:54 EDT 2010
Awelani,
What screen are you using to remove the AdminCc?
Are you in the "people" page of the ticket? Do you have "ModifyTicket"
rights to that Queue? Do you have "WatchAsAdminCc" rights to that Queue?
I need more info to really try and answer the question.
Kenn
LBNL
On Mon, Sep 20, 2010 at 5:47 AM, Awelani Mulovhedzi <awelani at lsd.co.za>wrote:
> Hi all
>
> I'm using RT 3.8.8 on Ubuntu 9.10. and I'm having difficulties trying to
> remove a
> Administrative Cc: watcher I've added on my Queues.
> I get the following when I try to remove the watcher:-
>
> - Could not remove that principal as a AdminCc for this queue
>
> has anyone experienced this before? please assist
>
>
> --
> Regards
>
> Awelani Mulovhedzi
> Linux system Dynamics
>
> 0861 116 094
> +2776 784 8184
> awelani at lsd.co.za
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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