[rt-users] Mailto link in template

[Sysadmin]

  I'm trying to embed a mailto: HTML code into my ticket creation 
template so that the customer can click the link and this will generate 
a blank  email with the ticket info in the subject that can use for a 
reply, that the system can then parse into the ticket. The mail to 
address would vary according to the group or queue it was created for.

I tried this:

<A 
HREF="mailto:{$Ticket->QueueObj->CorrespondAddress()}?subject=[{$Ticket->QueueObj->SubjectTag 
|| $rtname} #{$Ticket->id}] {$Ticket->Subject()}
">To Email RNS about the ticket</A>


While I know this is wrong, perhaps it will give you a better idea of 
what I,m trying to do.


Thanks,

David
System Admin
RNS

Running RT 3.8.7