[rt-users] Default Search Format per queue

[Dave Wells]

That is exactly what I thought but just wanted to check.

Many Thanks, will have a look at SavedSearches homepage element.

David Wells 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: 06 April 2011 15:28
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Default Search Format per queue

On Wed, Apr 06, 2011 at 11:04:27AM +0100, Dave Wells wrote:
>    Is it possible to have a different Results page per queue when
using QuickSearch to select the
>    queue results? i.e. clicking on the queue name in QuickSearch

Not without modifying code, it uses either the global or user specific
search format on that link.

>    I know that the user has a default Search format and there is a
system wide default search
>    format but is there one per queue?
> 
> 
> 
>    If the answer to this is no, is there anyway I can have something
displayed like the
>    QuickSearch but with a modified list of saved searches?  I don't
want the results displayed on
>    the homepage just the option to run the saved search i.e. a list of
saved searches.

You might be able to backport the SavedSearches homepage element that I
wrote to be part of 4.0 to run on 3.6

-kevin