[rt-users] 3.6.4 to 3.8.9

Mark Olliver mark at thermeon.com
Thu Apr 7 09:43:13 EDT 2011


Hi,

I have searched for this and can not see anything different, i have
just done a clean install on RT 3.8.9 and only used an upgraded db
from 3.6.4. So i guess this must be coming from the DB, do you know
what table / field it would be in so that i can correct the entry?

Thanks

Mark

On 6 April 2011 17:34, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Wed, Apr 06, 2011 at 05:12:51PM +0100, Mark Olliver wrote:
>> Hi,
>>
>> I am looking at upgrading our RT to 3.8.9, due to the age of our
>> current setup I have dumped the original database and created another
>> on the same machine and created a new mason_handler process with the
>> new RT in a different Dir. The upgrade went smoothish and i can now
>> login ok however, If i click on a ticket it takes me back to my old RT
>> and not the new one.
>>
>> All the other links on the page correctly go to /rt3 but tickets for
>> some reason on the main page load to /rt our old url?
>>
>
> Most likely you have a saved default format in your preferences or the
> search itself has a custom format where instead of __WebPath__ there
> is a hardcoded /rt/
>
> -kevin
>



More information about the rt-users mailing list