[rt-users] Blacklist mail recipients

[Ruslan Zakirov]

Use RTAddressRegexp. Addresses matching this regular expression
wouldn't be notified, wouldn't be added as watchers on tickets and so
on.

Strictly speaking it's an abuse of the option, but at this point it
will work just fine, but later (somwhere in 4.x, but not in 4.0)
things may change.

On Thu, Apr 7, 2011 at 3:22 PM, Mark Olliver <mark at thermeon.com> wrote:
> Hi,
>
> I am upgrading from 3.6.4 to 3.8.9 and have a question with regards to
> blacklisting email addresses, currently we have the following set in
> our RT_SiteConfig.pm and some code in SendEmail.pm to suppress the
> sending of mail to those emails. However, I can not see how to get
> this to work in the new version. I have checked the wiki
> http://requesttracker.wikia.com/wiki/Blacklist but that does not seem
> to match the code i see in 3.8.9 and also that tells me to use a comma
> separated list of email addresses. I really need a dynamic list like
> this as we have many of our servers send email in to RT under
> different accounts but none of them need replies.
>
> Any ideas gratefully received.
>
> Mark
>
> ## Black list {{{
>
> @domains = qw(  customer1.+\.com
>                .*server1.*\..+
>                      );
>
> @users = qw(    root
>                rsyslog
>                nobody
>                svn
>                tickets
>                sales
>                support
>                monit
>                admin
>                mail.*    );
> @SquelchRepliesTo = qw( ) unless (@SquelchRepliesTo);
> foreach $d (@domains){
>    map { push @SquelchRepliesTo, $_.'@'.$d } @users;
>    }
> Set($BlackList, \@SquelchRepliesTo);
>



-- 
Best regards, Ruslan.