[rt-users] Where is the message stored when resolving a ticket?

Colin colintempler at gmail.com
Tue Apr 12 13:42:11 EDT 2011


Hi all!
I'm setup a RT + RTIR and I've noticed that after resolving a ticket
there is a text area where I can write a message.
The thing is after the ticket is closed, I want to see that message
that was written. But  when access the  ticket I can only see the
comments and normal responses from that ticket.
The last message on my tickets is:
     The RT System itself - State open changed to resolved

Any insights?

Cheers,
Colin



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