[rt-users] RT::Authen::ExternalAuth, Possible Configuration Issue?

[Kevin Falcone]

On Mon, Apr 11, 2011 at 11:22:19AM -0600, Eli Guzman wrote:
> 
> I think I see where you are going, maybe the permissions under the:
> 
>  _/autohandler,
> _/Elements/Header 
> 
> directories could be incorrect?

This is unlikely to be a problem, or nothing would run, but you should
check it anyway.

On Mon, Apr 11, 2011 at 09:59:54AM -0400, Kevin Falcone wrote:
> > [Fri Apr  8 23:34:13 2011] [debug]: Attempting to use external auth
> > service: 
> > My_LDAP
> > (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAut
> > h.pm:64)
> > [Fri Apr  8 23:34:13 2011] [debug]: SSO Failed and no user to test with.
> > Nexting 

You are basically at the point where you need to start enhancing this
debugging line to include more about what was captured from the form
so you can figure out why the username isn't available.

-kevin
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