[rt-users] Changing ticket owner

[Houcem HACHICHA]

On Thu, Apr 14, 2011 at 2:49 PM, Houcem HACHICHA
<houcem.hachicha at gmail.com>wrote:

> Hi. I read from RT's wiki that some rights are needed for an RT user to
> change the owner of a ticket (ownTicket, modifyTicket, etc). However, unless
> I grant the SuperUser right, RT doesn't let my users change a ticket's
> owner.
> I have tried to grant all rights but SuperUser to a user and still nothing.
>

I want this non-superUser to be able to change ticket ownership to a
superUser. Is that possible with RT?

>
> Any idea how to solve this?
> Thanks in advance
>
> --
> *Regads,
> Houcem*
>
>
>
>
>


-- 
*Regads,
Houcem*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110414/d9c1ff7f/attachment.htm>