[rt-users] Is a time zone user preference available?

[Kevin Falcone]

On Wed, Apr 20, 2011 at 02:14:29PM -0600, Eli Guzman wrote:
> >> http://min.us/mDnN4uxnfqIBg#1
> > 
> > You've neglected to say:
> > 
> > What you set it to in About Me.
> > What time you expect to see.
> > 
> > I see something roughly 2 hours behind the current time, so assume it
> > is showing in Mountain time 
> > 
> > -kevin
> 
> Yes you are correct, it is showing that it is currently set Mountain TZ
> (which was what the RT_SiteConfig was set to), and I went ahead and
> changed the preference under the about me section to 'Europe/London
> +0100', but for some reason the change has not taken effect. 

Changing timezones for me and saving and then navigating to a ticket
display page changes it for me locally.  You can always try logging
out and back in if you suspect something wacky in your sessions.

> Just not sure as to why, could this perhaps be related to the database
> itself? Currently MySQL should be getting TZ data from the OS itself,
> but I believe I can hard-set it in the my.ini file, not sure if this is
> the preferred method for RT/or to be honest if it should matter if the
> DB should be set to a specific TZ.

RT stores all data in UTC in the database, if it isn't doing that, you
may have problems.

-kevin
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