[rt-users] Problems with fresh install and RTFM

[Eric Stoycon]

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As far as the install locations go. I don't have root to the box so RT is installed in /home/rtuser and everything, but mysql, is relative to that location.
rt was configured with --prefix=$HOME --with-my-user-group --with-apachectl=$HOME/bin

I am installing RTFM from /home/rtuser/src/RTFM-2.4.3
RT was installed from ~/src/rt-3.8.8 
running ls in /home/rtuser/local/plugins shows nothing in the dir




On Apr 28, 2011, at 2:05 PM, Kevin Falcone wrote:

> On Thu, Apr 28, 2011 at 01:59:34PM -0400, Eric Stoycon wrote:
>>   I did try 3.8.10 and had the same issue and since it was a fresh install I just tried an
>>   earlier version to see if that was the issue.
> 
> You really shouldn't be running 3.8.8 at all, 3.8.10 is the right
> thing here.
> 
>>   Here is the make install output. It asked me to supply the path to the RT.pm.
>>   I see a few (unchanged) lines below I assume it is because I've run the install before?
> 
> Where are you actually installing RT and where are you untarring RTFM and
> running make install from?  It appears that you're just installing
> into /home/rtuser blind, not into a /home/rtuser/rt3 or
> /home/rtuser/rt-3.8.10?
> 
>>   ./lib   => /home/rtuser/local/plugins/RT-FM/lib
>> 
>>>         The make install runs with out a problem. I do see however that the plugins dir is
>>>       empty. I am
> 
> Make install believes that it put code in /home/rtuser/local/plugins,
> what do you see there?
> 
> -kevin

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