[rt-users] Problems with fresh install and RTFM

Kevin Falcone falcone at bestpractical.com
Thu Apr 28 15:14:27 EDT 2011


On Thu, Apr 28, 2011 at 03:07:23PM -0400, Eric Stoycon wrote:
> perl Makefile.PL PREFIX=$HOME

There's your problem

You've now installed RTFM into $HOME/lib and probably done other
interesting things.

perl Makefile.PL and tell it where RT.pm is
make install will put it in local/plugins/ like it should

-kevin

> On Apr 28, 2011, at 2:57 PM, Kevin Falcone wrote:
> 
> > On Thu, Apr 28, 2011 at 02:43:05PM -0400, Eric Stoycon wrote:
> >> -----BEGIN PGP SIGNED MESSAGE-----
> >> Hash: SHA1
> >> 
> >> 
> >> As far as the install locations go. I don't have root to the box so RT is installed in /home/rtuser and everything, but mysql, is relative to that location.
> >> rt was configured with --prefix=$HOME --with-my-user-group --with-apachectl=$HOME/bin
> > 
> > For sanity, I'd suggest using --prefix=$HOME/rtversion
> > 
> >> I am installing RTFM from /home/rtuser/src/RTFM-2.4.3
> >> RT was installed from ~/src/rt-3.8.8 
> >> running ls in /home/rtuser/local/plugins shows nothing in the dir
> > 
> > How are you running Makefile.PL for RTFM?  Are you specifying a
> > PREFIX?
> > 
> > -kevin
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