[rt-users] Problems with fresh install and RTFM

Eric Stoycon estoycon at gmail.com
Thu Apr 28 15:39:50 EDT 2011


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Kevin, 
Removing the PREFIX worked. RTFM shows up now
Thanks for your help


On Apr 28, 2011, at 3:14 PM, Kevin Falcone wrote:

> On Thu, Apr 28, 2011 at 03:07:23PM -0400, Eric Stoycon wrote:
>> perl Makefile.PL PREFIX=$HOME
> 
> There's your problem
> 
> You've now installed RTFM into $HOME/lib and probably done other
> interesting things.
> 
> perl Makefile.PL and tell it where RT.pm is
> make install will put it in local/plugins/ like it should
> 
> -kevin
> 
>> On Apr 28, 2011, at 2:57 PM, Kevin Falcone wrote:
>> 
>>> On Thu, Apr 28, 2011 at 02:43:05PM -0400, Eric Stoycon wrote:
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>>>> 
>>>> As far as the install locations go. I don't have root to the box so RT is installed in /home/rtuser and everything, but mysql, is relative to that location.
>>>> rt was configured with --prefix=$HOME --with-my-user-group --with-apachectl=$HOME/bin
>>> 
>>> For sanity, I'd suggest using --prefix=$HOME/rtversion
>>> 
>>>> I am installing RTFM from /home/rtuser/src/RTFM-2.4.3
>>>> RT was installed from ~/src/rt-3.8.8 
>>>> running ls in /home/rtuser/local/plugins shows nothing in the dir
>>> 
>>> How are you running Makefile.PL for RTFM?  Are you specifying a
>>> PREFIX?
>>> 
>>> -kevin

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