[rt-users] Problem with mailx and no Recipients found

[Christian Bauer]

Hello Sirs!

I've got some trouble with sending Emails out of my rt4 installation.


It's installed on the latest ubuntu version, everything works quite well,
except of sending emails.

I collect my emails with fetchmail.

 

Emails sending is done with postfix and mailx, if i type "mailx -s "asdf"
my at email.com 

It works perfectly. Postfix is configured as a smart host.

 

If I want to send email over RT, it says the following in syslog:

Aug  8 11:20:01 rt CRON[2462]: (smmsp) CMD (test -x /etc/init.d/sendmail &&
/usr/share/sendmail/sendmail cron-msp)

Aug  8 11:20:02 rt postfix/pickup[1475]: BED152896E: uid=114 from=<smmsp>

Aug  8 11:20:02 rt postfix/cleanup[2482]: BED152896E:
message-id=<20110808092002.BED152896E at rt.ad.kittel>

Aug  8 11:20:03 rt postfix/qmgr[1476]: BED152896E:
from=<smmsp at binder-group.de>, size=654, nrcpt=1 (queue active)

Aug  8 11:20:03 rt postfix/smtp[2484]: BED152896E:
to=<root at binder-group.de>, orig_to=<root>,
relay=192.168.201.13[192.168.201.13]:25, delay=0.96,
delays=0.54/0.1/0.23/0.1, dsn=5.0.0, status=bounced (host
192.168.201.13[192.168.201.13] said: 550 No such recipient (in reply to RCPT
TO command))

Aug  8 11:20:03 rt postfix/cleanup[2482]: 79B1D2896F:
message-id=<20110808092003.79B1D2896F at rt.ad.kittel>

Aug  8 11:20:03 rt postfix/qmgr[1476]: 79B1D2896F: from=<>, size=2517,
nrcpt=1 (queue active)

Aug  8 11:20:03 rt postfix/bounce[2485]: BED152896E: sender non-delivery
notification: 79B1D2896F

Aug  8 11:20:03 rt postfix/qmgr[1476]: BED152896E: removed

Aug  8 11:20:03 rt postfix/smtp[2484]: 79B1D2896F:
to=<smmsp at binder-group.de>, relay=192.168.201.13[192.168.201.13]:25,
delay=0.31, delays=0/0/0.26/0.04, dsn=5.0.0, status=bounced (host
192.168.201.13[192.168.201.13] said: 550 No such recipient (in reply to RCPT
TO command))

Aug  8 11:20:03 rt postfix/qmgr[1476]: 79B1D2896F: removed

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-1618.7-5-0 at binder-group.de>
#7/130 - Scrip 5 On Correspond Notify AdminCcs
(/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-1618.7-5-0 at binder-group.de>
No recipients found. Not sending.
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:352)

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-92.7-7-0 at binder-group.de>
#7/130 - Scrip 7 On Correspond Notify Other Recipients
(/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-92.7-7-0 at binder-group.de>
No recipients found. Not sending.
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:352)

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-1102.7-6-0 at binder-group.de>
#7/130 - Scrip 6 On Correspond Notify Requestors and Ccs
(/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)

Aug  8 11:20:13 rt RT: <rt-4.0.1-1994-1312795213-1102.7-6-0 at binder-group.de>
No recipients found. Not sending.
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:352)

 

 

This is my RT_SiteConfig.pm

Set( $DatabaseUser, 'rt_user' );

Set( $CorrespondAddress, 'support at binder-group.de' );

Set( $rtname, 'binder-group.de' );

Set( $DatabaseRequireSSL, '0' );

Set( $WebPort, '80' );

Set( $Organization, 'binder-group.de' );

Set( $DatabaseType, 'Pg' );

Set( $DatabasePort, '' );

Set( $DatabasePassword, 'rt' );

Set( $DatabaseAdmin, 'postgres' );

Set( $WebDomain, '172.16.200.91'); 

Set( $DatabaseAdminPassword, 'post' );

Set( $CommentAddress, 'support-kommentar at binder-group.de' );

Set( $DatabaseHost, 'localhost' );

Set( $DatabaseName, 'rt4' );

Set( $OwnerEmail, 'christian.bauer at binder-group.de' );

Set( $MailCommand , 'sendmailpipe');

Set( $SendmailArguments , "-t");

Set( $SendmailPath , "/usr/bin/mailx-wrapper");

 

Set($LogToSyslog    , 'info');

Set($LogToFile , 'debug'); #debug is very noisy

Set($LogDir, '/opt/rt4/var/log');

Set($LogToFileNamed , "rt.log");    #log to rt.log 1;

Set($RTAddressRegexp , '^support(-kommentar)?\@(binder-group\.de)$');

 

 

My mailx-wrapper looks like this

#!/bin/bash

# do not query a resource file

export MAILRC=/dev/null

# send email directly to a remote smtp smarthost

export smtp=192.168.201.13

# make mailx accept 8-bit content - in this case for German umlauts etc.

export LC_CTYPE=de_DE.iso88591

# send the email (since this is the first real command executed in the
script, it will receive the email content from STDIN)

/usr/bin/mailx -n -t

# log a line to syslog for debugging purposes

/usr/bin/logger -t RTmailer -p syslog.info -- CALL /usr/bin/mailx -n -t "$@"
RETURNED $?

 

 

Thank you in advance!

 

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