[rt-users] relative data ticket search for monthly report?

Kenneth Crocker kfcrocker at lbl.gov
Mon Aug 8 17:58:28 EDT 2011


Maybe I missed something, but why don't you simply put in the criteria
'Create > 30 days ago' and then set the query up in dashboards to run on the
first of every month?


On Thu, Aug 4, 2011 at 6:25 PM, Thomas Sibley <trs at bestpractical.com> wrote:

> On 08/04/2011 05:28 PM, John Alberts wrote:
> > The problem is, I can't figure out if it's possible to combine a relative
> > date with other criterion.  For instance, 'last month' returns exactly
> one
> > month ago, so since today is Aug 4th, it returns July 4th, although I
> need
> > July 1st @midnight.
> >
> > Any ideas?
> Your easiest solution might be to create a local/ page which simply
> hardcodes the search and passes it to the appropriate mason component
> for display.
> Thomas
> --------
> 2011 Training: http://bestpractical.com/services/training.html
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