[rt-users] RT logs in wrong timezone

[Ruslan Zakirov]

15.08.2011 22:51 пользователь "Wagner Pereira" <wpereira at pop-sp.rnp.br>
написал:
>
> Hi, Ruslan. I appreciate your answer.
>
> Two points:
>
> 1. My syslog is running in other server. How to make my RT send logs to
it?

SyslogConf option may help. Read description.

> 2. Once I've changed from file to syslog, will the timezone issue be
solved?

Syslog tracks timestampts on its own.

>
> Regards,
>
> --
> ### At PoP-SP/RNP, every day is an IPv6 day ###
>
> Wagner Pereira
> PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
> CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
> http://www.pop-sp.rnp.br
> Fixo. +55 11 3091-8901
> Móvel. +55 11 9923-9554
> fone at RNP: 10158902
>
>
> Em 15/08/2011 12:44, Ruslan Zakirov escreveu:
>
>> It's by design. Don't use LogToFile in production. Use syslog and
>> logging to screen (STDERR).
>>
>> On Mon, Aug 15, 2011 at 7:11 PM, Wagner Pereira<wpereira at pop-sp.rnp.br>
 wrote:
>>>
>>> Hello, friends.
>>>
>>> I noticed that my rt.log has been populated in the wrong timezone (GMT).
My
>>> timezone is BRT -03:00.
>>>
>>> I found a discussion in which someone said to edit the RT.pm file and
change
>>> the gmtime.
>>>
>>> Then I found what follows. Can I change that? If yes, how can I?
>>>
>>> --------------------------------
>>> sub InitLogging {
>>> ...
>>>        my ($package, $filename, $line) = caller($frame);
>>>        $p{message} =~ s/(?:\r*\n)+$//;
>>>        my $str = "[".gmtime(time)."] [".$p{level}."]: $p{message}
>>> ($filename:$line)\n";
>>> ...
>>> --------------------------------
>>>
>>> Regards,
>>>
>>> --
>>> ### At PoP-SP/RNP, every day is an IPv6 day ###
>>>
>>> Wagner Pereira
>>> PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
>>> CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
>>> http://www.pop-sp.rnp.br
>>> Fixo. +55 11 3091-8901
>>> Móvel. +55 11 9923-9554
>>> fone at RNP: 10158902
>>>
>>> --------
>>> RT Training Sessions (http://bestpractical.com/services/training.html)
>>> *  Chicago, IL, USA  September 26&  27, 2011
>>> *  San Francisco, CA, USA  October 18&  19, 2011
>>> *  Washington DC, USA  October 31&  November 1, 2011
>>> *  Melbourne VIC, Australia  November 28&  29, 2011
>>> *  Barcelona, Spain  November 28&  29, 2011
>>>
>>
>>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA  September 26 & 27, 2011
> *  San Francisco, CA, USA  October 18 & 19, 2011
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Melbourne VIC, Australia  November 28 & 29, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
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