[rt-users] Add AdminCC from custom field

Kevin Falcone falcone at bestpractical.com
Tue Aug 23 10:57:31 EDT 2011


On Mon, Aug 22, 2011 at 03:45:20PM -0700, jessepdx wrote:
> 
> i have a custom field named "Location" that contains an email address once
> it's extracted from the ticket 
> 
> how would i make a scrip adds that custom field's content as an AdminCC on
> the ticket

You'll want to read about the AddWatcher method on a Ticket

-kevin
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