[rt-users] RES: Re: RT External Auth and uid problem

[Kevin Falcone]

On Wed, Aug 24, 2011 at 12:26:26PM -0300, Luciano Ernesto da Silva wrote:
> Kevin,
> 
> Ok, I understand, I will not touch the extension. But is there a way to
> overlay creation of privileged users and allow 'Name' with numeric
> field? We have many services that use LDAP and users just use the

RT does not support numeric usernames.
Changing that would require significant code churn.
In the past, people have prefixed numeric usernames with a character,
but since I've never had to do that, I do not know the best way to do
it.

-kevin

> uid(numeric) and password. 
> Would be more friendly keep the same method. 
> The last option would use Name = > 'mail' in 'attr_map', but I don't
> think this a good solution.
> 
> 
> -----Mensagem original-----
> De: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] Em nome de Kevin
> Falcone
> Enviada em: quarta-feira, 24 de agosto de 2011 11:13
> Para: rt-users at lists.bestpractical.com
> Assunto: Re: [rt-users] RT External Auth and uid problem
> 
> On Wed, Aug 24, 2011 at 10:54:22AM -0300, Luciano Ernesto da Silva
> wrote:
> >
> 'attr_match_list'           => [
> >    'Name',  'EmailAddress',  'RealName'],
> > 
> >                                                            # The
> mapping of RT attributes on to
> >    LDAP attributes
> > 
> >                                                            'attr_map'
> =>  {
> >    'Name' => 'uid', 'EmailAddress' => 'mail',  'RealName' => 'cn',  
> > 'ExternalAuthId' => 'uid' }
> > 
> > 
> > 
> >    In the extension ExternalAuth I changed all  the strings "Name" for
> "NickName" and seems work,
> >    but I still cant't create users.
> 
> Do you meant you literally replaced all occurrences of Name with
> NickName in the extension?  That will never work.
> 
> If you have a non-numeric field, just fix attr_map so that Name =>
> 'non_numeric_ldap_field'
> 
> Also, you almost certainly don't want attr_match_list to consider
> RealName to be unique.  That would mean that you can't have two users in
> RT with the name Kevin Falcone since the extension will try to resolve
> them to the same AD user.
> 
> -kevin
> 
> > 
> > 
> > 
> >    I thought a solution creating a local/lib overlay for create a user
> with NickName to use as
> >    uid number, and keep RealName for cn, and EmailAdddress for mail.
> > 
> > 
> > 
> >    What function in lib is used to create the users? Can you give me
> some tips?
> > 
> > 
> > 
> >    Thanks for your help,
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> >    Luciano Silva
> > 
> >    [1]Luciano at cpd.ufrgs.br
> > 
> > References
> > 
> >    Visible links
> >    1. mailto:Luciano at cpd.ufrgs.br
> 
> > --------
> > RT Training Sessions (http://bestpractical.com/services/training.html)
> > *  Chicago, IL, USA ? September 26 & 27, 2011
> > *  San Francisco, CA, USA ? October 18 & 19, 2011
> > *  Washington DC, USA ? October 31 & November 1, 2011
> > *  Melbourne VIC, Australia ? November 28 & 29, 2011
> > *  Barcelona, Spain ? November 28 & 29, 2011
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA  September 26 & 27, 2011
> *  San Francisco, CA, USA  October 18 & 19, 2011
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Melbourne VIC, Australia  November 28 & 29, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
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