[rt-users] Undefined subroutine &RT::Interface::Email::GetForwardFrom after upgrade to 4.0.2 from 4.0.1

Thomas Sibley trs at bestpractical.com
Fri Aug 26 09:19:34 EDT 2011

On 08/26/2011 07:36 AM, Michael Johnson wrote:
> Anybody else get this error after upgrading to 4.0.2 from 4.0.1?
> "Undefined subroutine &RT::Interface::Email::GetForwardFrom called at
> /opt/rt4/share/html/Ticket/Forward.html line 115."

Nope, we didn't get that error when we upgraded 4.0.1 instances to
4.0.2.  http://issues.bestpractical.com, for example, doesn't exhibit that.

> I checked and found that the RT/Interface/Email.pm file  had not been
> updated in the upgrade, thus the lack of a GetForwardFrom routine.

That's unusual.  Send the output of this command:

find /opt/rt4/ -not -path '*/man/*' -type f -path '*/local/*' -or -regex


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