[rt-users] Has anyone sucessfully configured LDAP to authenticate against AD with version 4.0.1?

James Zuelow James_Zuelow at ci.juneau.ak.us
Mon Aug 29 19:50:57 EDT 2011


I have been just barely following this thread, so please forgive me if I'm off base here.

I think an issue is this:

'attr_match_list' =>     [   'ExternalAuthId','EmailAddress' ],

And your LDAP is failing because:

> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E
> xternalAuth.pm:458) [Mon Aug 29 23:15:41 2011] [debug]: Attempting to
> use this canonicalization key: ExternalAuthId
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E
> xternalAuth.pm:472) [Mon Aug 29 23:15:41 2011] [debug]: This
> attribute ( 
> ExternalAuthId ) is
> null or incorrectly defined in the attr_map for this service (
> Active_Directory )

Your AD schema does not have an "ExternalAuthID" field in it.

You have ExternalAuthID mapped to sAMAccountName.  What happens if you try:

'attr_match_list' =>  [ 'sAMAccountName','EmailAddress' ],

James Zuelow
Systems Operations Manager
City and Borough of Juneau MIS
(907) 586-0236 

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