[rt-users] User email address bug(s)
David Chandek-Stark
david.chandek.stark at duke.edu
Tue Aug 30 17:11:05 EDT 2011
MergeUsers 0.04 has the same problem -- I.e., with it enabled, if you
create a user, then manually change its email address to that of another
user, the second user's email gets wiped out (set to 0).
--David
On 8/30/11 1:24 PM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
>On Tue, Aug 30, 2011 at 03:24:23PM +0000, David Chandek-Stark wrote:
>> Users were not merged. Disabling extension resolves issue (although can
>> still create new user with leading space in email). I will try
>>upgrading
>> extension.
>
>A leading space on email address even appears to work in 4.0
>There isn't anywhere near enough validation of email addresses on
>manual user creation.
>
>-kevin
>
>
>> On 8/30/11 10:47 AM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
>>
>> >On Tue, Aug 30, 2011 at 02:34:11PM +0000, David Chandek-Stark wrote:
>> >> RT 3.8.5
>> >> RT::Extension::MergeUsers 0.03
>> >>
>> >> I have confirmed a case with this setup as follows:
>> >>
>> >> User A - relevant history
>> >> - Tue Dec 07 13:43:34 2010 RT_System - User created
>> >> - Fri Aug 12 13:50:22 2011 RT_System - EmailAddress changed from
>> >> 'user at example.com' to ''
>> >>
>> >> User B - relevant history
>> >> - Fri Aug 12 13:50:12 2011 privuser - User created
>> >> - Fri Aug 12 13:50:22 2011 privuser - EmailAddress changed from '
>> >> user at example.com' to 'user at example.com'
>> >
>> >Presumably you've merged User A and User B? Or is this a bug you see
>> >with unmerged users? What happens when you disable the extension?
>> >
>> >> User B's email not only was allowed to be created with a leading
>>space,
>> >> but was then allowed to be changed to a value already in use by User
>>A
>> >>--
>> >> and set A's email to "0" (presumably
>> >> http://issues.bestpractical.com/Ticket/Display.html?id=15024).
>> >>
>> >> Are these known bugs with RT 3.8.5 and/or MergeUsers 0.03? I am
>> >>planning
>> >> to upgrade RT and MergeUsers, but would like to know what's going on
>> >>here.
>> >
>> >There were a large number of bugfixes in MergeUser 0.04, released last
>> >year.
>> >
>> >There have also been a large number of bugfixes since 3.8.5 was
>> >released 2 years ago.
>> >
>> >I've not seen your specific bug reported.
>> >
>> >-kevin
>> >--------
>> >RT Training Sessions (http://bestpractical.com/services/training.html)
>> >* Chicago, IL, USA ‹ September 26 & 27, 2011
>> >* San Francisco, CA, USA ‹ October 18 & 19, 2011
>> >* Washington DC, USA ‹ October 31 & November 1, 2011
>> >* Melbourne VIC, Australia ‹ November 28 & 29, 2011
>> >* Barcelona, Spain ‹ November 28 & 29, 2011
>>
>> --------
>> RT Training Sessions (http://bestpractical.com/services/training.html)
>> * Chicago, IL, USA September 26 & 27, 2011
>> * San Francisco, CA, USA October 18 & 19, 2011
>> * Washington DC, USA October 31 & November 1, 2011
>> * Melbourne VIC, Australia November 28 & 29, 2011
>> * Barcelona, Spain November 28 & 29, 2011
>--------
>RT Training Sessions (http://bestpractical.com/services/training.html)
>* Chicago, IL, USA — September 26 & 27, 2011
>* San Francisco, CA, USA — October 18 & 19, 2011
>* Washington DC, USA — October 31 & November 1, 2011
>* Melbourne VIC, Australia — November 28 & 29, 2011
>* Barcelona, Spain — November 28 & 29, 2011
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