[rt-users] Looping through transactionobj

[Bart]

Wouldn't it be enough to have this set of commands?

If CF1 changed, set CF2 to “hi”

If CF3 changed, set CF4 to “bye”

Without the and/or in between, a scrip is sequential so it will just run
from top to bottom.

-- Bart


Op 6 december 2011 22:41 schreef Brent Wiese <bwiese at elementps.com> het
volgende:

> I have a scrip that checks to see if the value of certain customfield
> value has changed. If so, it sets the value of a different custom field.**
> **
>
> ** **
>
> I want to expand it to check if the value of another customfield has
> changed and if so, set the value of a 4th  custom field.****
>
> ** **
>
> So:****
>
> If CF1 changed, set CF2 to “hi”****
>
> and/or****
>
> If CF3 changed, set CF4 to “bye”****
>
> ** **
>
> The scrip works fine if either CF1 or CF3 is changed, but if BOTH are
> changed, it’s only setting CF4.****
>
> ** **
>
> I suspect I’m only catching the highest CF ID number – the last in the
> set. I have some other CF’s on the ticket that have ID’s higher than CF1,
> but lower than CF3 (just the way they got added into the system) and the
> same thing happens if I change the value of one of them and CF1 – CF2
> doesn’t get changed, but CF3/CF4 works.****
>
> ** **
>
> How do I loop through the TransactionObj to make sure I pick up all the
> changes? I can sort out the non-CF1/3 changes with an IF, but I can’t
> figure out how to get my “while” statement right…****
>
> ** **
>
> I’ve tried this:****
>
> ** **
>
> my $trans = $self->TransactionObj;****
>
> while (my $customtrans = $trans->Next){ … }****
>
> and****
>
> while (my $customtrans = $trans->Next()){ … }****
>
> ** **
>
> But I get:****
>
> RT: Scrip 27 Prepare failed: RT::Transaction::Next Unimplemented in
> RT::Action::UserDefined.****
>
> ** **
>
> I’ve tried:****
>
> my $cffields = $self->TransactionObj ->CustomField;****
>
> ** **
>
> Got:****
>
> RT: Scrip 27 Prepare failed: RT::Transaction::CustomField Unimplemented in
> RT::Action::UserDefined.****
>
> ** **
>
> Tried:****
>
> my $cffields = $trans->Field;****
>
> while (my $customtrans = $ cffields ->Next()){ … }****
>
> ** **
>
> Got:****
>
> Scrip 27 Prepare failed: Can't call method "Next" without a package or
> object reference at (eval 3099) line 24****
>
> ** **
>
> Thanks,****
>
> Brent****
>
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