[rt-users] Register Bcc as AdminCc user

[Kriegers Horst]

Russlan,

Thank you for your reply.

I have two problems.
First, I do not understand the code in the Notify.pm, I'm not a perl dev. : (
Second, I'm not sure I was clear in my question, sorry ...
        My wish is to register as a user AdminCc which was declared as Bcc when creating a new ticket by email. I do not know if it's possible.


Horst



> -----Message d'origine-----
> De : ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] De la part
> de Ruslan Zakirov
> Envoyé : jeudi, 8. décembre 2011 09:26
> À : Kriegers Horst
> Cc : ML - rt-users
> Objet : Re: [rt-users] Register Bcc as AdminCc user
>
> On Thu, Dec 8, 2011 at 11:43, Kriegers Horst <Horst.Kriegers at loro.ch> wrote:
> > Hello all,
> >
> >
> >
> > After 2 days of searching I don’t find any solution and now I need
> > your help.
> >
> >
> >
> > I wich to automatically register Bcc user as AdminCc on ticket.
> >
> > Is there a configuration or a scrip to do this ?
>
> If you mean one time recipient Bcc input then it's saved in headers.
> Grep for OtherRecipients in lib/RT/Action/Notify.pm to see how get
> addresses in your custom scrip.
>
> >
> >
> >
> >
> >
> > A great thanks for your help.
> >
> > Horst
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
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> --
> Best regards, Ruslan.

________________________________
Note Importante: Le contenu de ce courriel est uniquement réservé à la personne ou l'organisme à qui il est destiné. Si vous n'êtes pas le destinataire prévu, veuillez nous en informer au plus vite et détruire le présent courriel. Dans ce cas, il ne vous est pas permis de copier ce courriel, de le distribuer ou de l'utiliser de quelque manière que ce soit.

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Important Notice: The content of this e-mail is intended only and solely for the use of the named recipient or organization. If you are not the named recipient, please inform us immediately and delete the present e-mail. In this case, you are not allowed to copy, distribute or use this e-mail in any way.

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