[rt-users] ExternalAuth Installed but not working

[Kenneth Crocker]

Ryan,

Looks like you're missing a right ) at the end of your filter line.

Kenn

On Thu, Dec 8, 2011 at 4:41 PM, Ryan Backman <rbackman at georgefox.edu> wrote:

> I'm having a bit of trouble getting ExternalAuth  to work.  I've scoured
> the archives and the net and found many suggestions, but none have made any
> changes.
>
> - I've setup logging to go to a seperate file, but all I get is a Login
> Failure message in this file when I try to login:
>
> [Thu Dec  8 23:38:32 2011] [error]: FAILED LOGIN for rbackman from
> xx.xx.xx.xx (/usr/share/request-tracker3.8/lib/RT/Interface/Web.pm:424)
>
> - I'm seeing correct values in the online configuration view inside RT
> indicating that ExternalAuth is loaded as a Plugin and that
> ExternalAuthPriority is My_LDAP.
>
> - I can use the ldapsearch tool with the same variables on the same box
> successfully
>
> Any help is much appreciated.
>
> Below is my configuration:
>
> Set( @Plugins, qw(RT::Authen::ExternalAuth) );
>
> Set ( $ExternalAuthPriority,  [ 'My_LDAP' ] );
> Set ( $ExternalInfoPriority,  [ 'My_LDAP' ] );
>
> Set($ExternalServiceUsesSSLorTLS,    0);
>
> Set($AutoCreateNonExternalUsers,    0);
>
> Set($ExternalSettings, {
>         'My_LDAP' => {
>                 'type'                      =>  'ldap',
>                 'server'                    =>  'server.domain.edu',
>                 'user'                      =>  'CN=user,OU=admin...',
>                 'pass'                      =>  'pass',
>                 'base'                      =>  'dc=domain,...',
>                 'filter'                    =>
>  '(&(objectClass=user)(memberOf=CN=Staff...)',
>                 'd_filter'                  =>  '(userAccountControl=514)',
>                 'tls'                       =>  0,
>                 'ssl_version'               =>  3,
>                 'net_ldap_args'             => [    version =>  3   ],
>                 'group'                     =>  'CN=All Users,...',
>                 'group_attr'                =>  'member',
>                 'attr_match_list'           => [        'Name',
>                                                         'EmailAddress'
>                                                 ],
>                 'attr_map'                  =>  {       'Name' =>
> 'sAMAccountName',
>                                                         'EmailAddress' =>
> 'mail',
>                                                         'ExternalAuthId'
> => 'sAMAccountName',
>                                                         'Gecos' =>
> 'sAMAccountName'
>                                                 }
>                 }
>     }
> );
>
> 1;
>
>
> =+=+=+=+=+=+=+=+=+
> Ryan Backman
> Programmer / Analyst
> George Fox University
> 503.554.2576
> =+=+=+=+=+=+=+=+=+
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012
>
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