[rt-users] User cannot see the ticket in a particular queue but it has all the rights to do it

Ruslan Zakirov ruz at bestpractical.com
Wed Dec 14 18:22:53 EST 2011


On Wed, Dec 14, 2011 at 20:53, Andrea Perotti <aperotti at cutaway.it> wrote:
> Do you have any idea of what could be the problem?

Yes. OrderBy argument is incorrect or it's a bug. When RT counts
tickets it reasonably doesn't use order, so
the number is correct. Stack trace you pasted doesn't have enough
information. Screenshot of the query builder
would be helpful.

-- 
Best regards, Ruslan.



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