[rt-users] SLA due exceed monitor

Thomas Lau Thomas.Lau at principleone.com
Fri Dec 16 07:27:42 EST 2011


Thanks, but does query could show ticket which due date and time is 30minutes away from now? 

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----- Original Message -----
From: ruslan.zakirov at gmail.com <ruslan.zakirov at gmail.com>
To: Thomas Lau
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Fri Dec 16 19:20:49 2011
Subject: Re: [rt-users] SLA due exceed monitor

On Fri, Dec 16, 2011 at 13:19, Thomas Lau <Thomas.Lau at principleone.com> wrote:
> I could set due before Dec 10 2011, but I can't set display all ticket which due before Dec 10 2011, 2PM, how do you do such query?

Due < '2011-11-10 14:00:00'

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Best regards, Ruslan.


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