[rt-users] SLA due exceed monitor

[Thomas Lau]

All work fine now, thanks 

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BlackBerry solution provided by www.principleone.com


----- Original Message -----
From: ruslan.zakirov at gmail.com <ruslan.zakirov at gmail.com>
To: Thomas Lau
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Fri Dec 16 20:32:28 2011
Subject: Re: [rt-users] SLA due exceed monitor

On Fri, Dec 16, 2011 at 16:27, Thomas Lau <Thomas.Lau at principleone.com> wrote:
> Thanks, but does query could show ticket which due date and time is 30minutes away from now?

SearchByDates page on the wiki.


>
> ----------
> BlackBerry solution provided by www.principleone.com
>
>
> ----- Original Message -----
> From: ruslan.zakirov at gmail.com <ruslan.zakirov at gmail.com>
> To: Thomas Lau
> Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
> Sent: Fri Dec 16 19:20:49 2011
> Subject: Re: [rt-users] SLA due exceed monitor
>
> On Fri, Dec 16, 2011 at 13:19, Thomas Lau <Thomas.Lau at principleone.com> wrote:
>> I could set due before Dec 10 2011, but I can't set display all ticket which due before Dec 10 2011, 2PM, how do you do such query?
>
> Due < '2011-11-10 14:00:00'
>
> --
> Best regards, Ruslan.
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-- 
Best regards, Ruslan.