[rt-users] cannot get result of search Chinese character - centos 5.4
Kevin Falcone
falcone at bestpractical.com
Wed Dec 21 10:52:13 EST 2011
On Tue, Dec 20, 2011 at 03:53:23PM +0800, nectar wrote:
> kevin,
>
> a. search from RT as "http://domain/Search/Simple.html?q=中文", RT got:
> Found 0 tickets
> b. search database using SQL as "SELECT * FROM `rt4`.`Tickets` WHERE
> ( `Subject` LIKE '%中文%' )", database got: Showing rows 0 - 0 (1
> total, Query took 0.0003 sec)
>
> Does it mean that we can search Chinese character from sql query, but
> can not from RT web page?
Please turn on $StatementLog in your config and capture the actual
query that RT runs. We'd also need to see the actual Subject line
stored in the Tickets table.
-kevin
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