[rt-users] 3.4.2 to 4.x

[Thomas Sibley]

On 12/22/2011 03:45 PM, Jeff Blaine wrote:
> Before I waste a bunch of time, is there any chance this
> is likely to work?
> 
> 1. Dump all RT 3.4.2 data from MySQL 4.1 (database 'rt3')
> 2. Stand up new server with RT 4.x and modern MySQL
> 3. Import old data

Not with just those steps, but yes, of course you can upgrade from 3.4.2
to 4.0.4.  Carefully read and follow the instructions in the
UPGRADING.mysql, UPGRADING-3.4, UPGRADING-3.6, UPGRADING-3.8, and
UPGRADING-4.0 documentation.

You have a large upgrade ahead of you, but it's well documented and
fairly straightforward.
http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html is a gentle
introduction, but it does not try to cover all of the individual steps
you'll need to take, just the general process.

Thomas