[rt-users] 3.4.2 to 4.x

[Jeff Blaine]

I've read and re-read docs/UPGRADING*.

Things are going quite smoothly so far, as this is a
pretty stock old install of 3.4.2 heading to 4.0.4
on a totally different box.

Question:

Importing the old MySQL 'rt3' database as 'rt4'

How?  Edit the dump file?

Thanks for any further help!

On 12/22/2011 4:55 PM, Thomas Sibley wrote:
> On 12/22/2011 03:45 PM, Jeff Blaine wrote:
>> Before I waste a bunch of time, is there any chance this
>> is likely to work?
>>
>> 1. Dump all RT 3.4.2 data from MySQL 4.1 (database 'rt3')
>> 2. Stand up new server with RT 4.x and modern MySQL
>> 3. Import old data
>
> Not with just those steps, but yes, of course you can upgrade from 3.4.2
> to 4.0.4.  Carefully read and follow the instructions in the
> UPGRADING.mysql, UPGRADING-3.4, UPGRADING-3.6, UPGRADING-3.8, and
> UPGRADING-4.0 documentation.
>
> You have a large upgrade ahead of you, but it's well documented and
> fairly straightforward.
> http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html is a gentle
> introduction, but it does not try to cover all of the individual steps
> you'll need to take, just the general process.
>
> Thomas
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