[rt-users] Sphinx fulltext index v4.0.4

Thu Dec 29 10:14:22 EST 2011

Hi,

Looks like your RT 4 instance is installed incorrectly. Log says that
RT loads libraries from RT 3.8 instance and this shouldn't happen.

On Thu, Dec 29, 2011 at 17:26, Poulter,   Dale
<dale.poulter at vanderbilt.edu> wrote:
> Here is the output from the debug log.  The mysql log did not have any errors.
>
>
> [Thu Dec 29 13:01:54 2011] [error]: Found more than one occurrence of the /Callbacks/AssetTracker/autohandler/Default callback.  This may cause only one of the callbacks to run.  Look for the duplicate Callback in your /apps/rt385/local/html /apps/rt385/local/plugins/RT-Authen-ExternalAuth/html /apps/rt385/local/plugins/RT-Extension-MergeUsers/html /apps/rt385/local/plugins/RT-Extension-MergeUsersHistory/html /apps/rt385/local/plugins/RT-Extension-MandatorySubject/html /apps/rt385/local/plugins/RT-Extension-SummaryByUser/html /apps/rt385/local/plugins/RT-Extension-MobileUI/html /apps/rt385/share/html (/apps/rt385/sbin/../lib/RT/Interface/Web/Request.pm:133)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:202)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:222)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:202)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:222)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:202)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:222)
> [Thu Dec 29 13:02:21 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:202)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine IsGroup redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 76. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:76)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine IsUser redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 96. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:96)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine Object redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 116. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:116)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine GrantRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 153. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:153)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine RevokeRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 190. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:190)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 282. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:282)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine _HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 372. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:372)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine _HasGroupRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 390. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:390)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine _HasRoleRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 444. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:444)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine InvalidateACLCache redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 526. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:526)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine _GetPrincipalTypeForACL redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 547. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:547)
> [Thu Dec 29 13:03:55 2011] [warning]: Subroutine _ReferenceId redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 573. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:573)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _InitSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 64. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:64)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _SQLLimit redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 77. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:77)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _SQLJoin redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 96. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:96)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _OpenParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 106. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:106)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _CloseParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 109. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:109)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _close_bundle redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 140. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:140)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine _parser redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 171. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:171)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine ClausesToSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 247. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:247)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine FromSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 282. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:282)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine Query redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 348. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:348)
> [Thu Dec 29 13:03:56 2011] [warning]: Subroutine ClassifySQLOperation redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 365. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:365)
> [Thu Dec 29 13:03:56 2011] [warning]:   (in cleanup) Error while loading /apps/rt385/sbin/rt-server: Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /apps/rt385/sbin/../local/lib /apps/rt385/sbin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /opt/pkgs/apache-2.2.15) at /apps/rt385/sbin/../lib/RT.pm line 659. (/apps/rt385/sbin/../lib/RT.pm:343)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine IsGroup redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 76. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:76)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine IsUser redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 96. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:96)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine Object redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 116. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:116)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine GrantRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 153. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:153)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine RevokeRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 190. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:190)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 282. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:282)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine _HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 372. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:372)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine _HasGroupRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 390. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:390)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine _HasRoleRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 444. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:444)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine InvalidateACLCache redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 526. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:526)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine _GetPrincipalTypeForACL redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 547. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:547)
> [Thu Dec 29 13:04:01 2011] [warning]: Subroutine _ReferenceId redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 573. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:573)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _InitSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 64. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:64)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _SQLLimit redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 77. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:77)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _SQLJoin redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 96. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:96)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _OpenParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 106. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:106)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _CloseParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 109. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:109)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _close_bundle redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 140. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:140)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine _parser redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 171. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:171)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine ClausesToSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 247. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:247)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine FromSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 282. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:282)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine Query redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 348. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:348)
> [Thu Dec 29 13:04:02 2011] [warning]: Subroutine ClassifySQLOperation redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 365. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:365)
> [Thu Dec 29 13:04:02 2011] [warning]:   (in cleanup) Error while loading /apps/rt385/sbin/rt-server: Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /apps/rt385/sbin/../local/lib /apps/rt385/sbin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /opt/pkgs/apache-2.2.15) at /apps/rt385/sbin/../lib/RT.pm line 659. (/apps/rt385/sbin/../lib/RT.pm:343)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine IsGroup redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 76. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:76)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine IsUser redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 96. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:96)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine Object redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 116. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:116)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine GrantRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 153. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:153)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine RevokeRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 190. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:190)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 282. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:282)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _HasRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 372. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:372)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _HasGroupRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 390. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:390)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _HasRoleRight redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 444. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:444)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine InvalidateACLCache redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 526. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:526)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _GetPrincipalTypeForACL redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 547. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:547)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _ReferenceId redefined at /apps/rt385/sbin/../lib/RT/Principal_Overlay.pm line 573. (/apps/rt385/sbin/../lib/RT/Principal_Overlay.pm:573)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _InitSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 64. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:64)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _SQLLimit redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 77. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:77)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _SQLJoin redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 96. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:96)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _OpenParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 106. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:106)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _CloseParen redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 109. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:109)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _close_bundle redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 140. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:140)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine _parser redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 171. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:171)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine ClausesToSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 247. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:247)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine FromSQL redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 282. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:282)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine Query redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 348. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:348)
> [Thu Dec 29 13:04:07 2011] [warning]: Subroutine ClassifySQLOperation redefined at /apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm line 365. (/apps/rt385/sbin/../lib/RT/Tickets_Overlay_SQL.pm:365)
> [Thu Dec 29 13:04:07 2011] [warning]:   (in cleanup) Error while loading /apps/rt385/sbin/rt-server: Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /apps/rt385/sbin/../local/lib /apps/rt385/sbin/../lib /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /opt/pkgs/apache-2.2.15) at /apps/rt385/sbin/../lib/RT.pm line 659. (/apps/rt385/sbin/../lib/RT.pm:343)
>
>
>
> -----Original Message-----
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
> Sent: Friday, December 23, 2011 11:27 AM
> To: Poulter, Dale
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Sphinx fulltext index v4.0.4
>
> Hi,
>
> Looks good. Move on to SQL log and debug log.
>
> On Fri, Dec 23, 2011 at 21:13, Poulter,   Dale
> <dale.poulter at vanderbilt.edu> wrote:
>> Here is the output.  Thanks.
>>
>> mysql> show create table AttachmentsIndex;
>> +------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
>> | Table            | Create Table
>> | |
>> +------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
>> | AttachmentsIndex | CREATE TABLE `AttachmentsIndex` (
>>  `id` int(10) unsigned NOT NULL,
>>  `weight` int(11) NOT NULL,
>>  `query` varchar(3072) NOT NULL,
>>  KEY `query` (`query`(1024))
>> ) ENGINE=SPHINX DEFAULT CHARSET=utf8
>> CONNECTION='sphinx://localhost:9312/rt' |
>> +------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
>> 1 row in set (0.00 sec)
>>
>> -----Original Message-----
>> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On
>> Behalf Of Ruslan Zakirov
>> Sent: Friday, December 23, 2011 8:56 AM
>> To: Poulter, Dale
>> Cc: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Sphinx fulltext index v4.0.4
>>
>> On Fri, Dec 23, 2011 at 18:47, Poulter,   Dale
>> <dale.poulter at vanderbilt.edu> wrote:
>>> Correct.  The index and table seems to have been created.  One strange item is that the attatchmentindex table in MySQL is empty. Thanks for your help.
>>
>> It's sort of empty as it's dynamic. It's a special table that connects mysql to sphinx. Run 'show create table AttachmentsIndex' and send us output.
>>
>>>
>>>
>>> Sent from iphone
>>>
>>>
>>> On Dec 23, 2011, at 8:29 AM, "Ruslan Zakirov" <ruz at bestpractical.com> wrote:
>>>
>>>> On Fri, Dec 23, 2011 at 18:22, Poulter,   Dale
>>>> <dale.poulter at vanderbilt.edu> wrote:
>>>>> I actually tried with and without the fulltext without any success.
>>>>
>>>> It's hard to say what went wrong. Just for clarification, you've
>>>> created required tables with a script, configured RT's config,
>>>> configured sphinx, setup indexer that puts data into sphinx index.
>>>> Right?
>>>>
>>>> To diagnose this start with RT's debug log. Enable logging of SQL
>>>> statements in RT. Use command line sphinx client to make sure data
>>>> is in the index. At this moment we don't have any info to help you.
>>>>
>>>>> Sent from iphone
>>>>>
>>>>>
>>>>> On Dec 23, 2011, at 3:09 AM, "Ruslan Zakirov" <ruz at bestpractical.com> wrote:
>>>>>
>>>>>> On Thu, Dec 15, 2011 at 17:32, Poulter,   Dale
>>>>>> <dale.poulter at vanderbilt.edu> wrote:
>>>>>>> However,  Request Tracker does not seem to be searching the index.
>>>>>>> If we search for any term that is only in the contents of the
>>>>>>> ticket and not the header we do not get any hits.  We do get hits
>>>>>>> for terms in the ticket header though.  If I search sphinx
>>>>>>> directly for a term everything works correctly.  It seems as if
>>>>>>> RT is not searching Sphinx.  Have I missed a step in the setup process?  Any assistance will be appreciated.  Thanks.
>>>>>>
>>>>>> How do you search? It's still required to use fulltext:x in simple
>>>>>> search and Content in the query builder.
>>>>>>
>>>>>> --
>>>>>> Best regards, Ruslan.
>>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Best regards, Ruslan.
>>>>
>>>
>>> --------
>>> RT Training Sessions
>>> (http://bestpractical.com/services/training.html)
>>> * Boston  March 5 & 6, 2012
>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
>
> --
> Best regards, Ruslan.
>

-- 
Best regards, Ruslan.