[rt-users] Limiting by custom field on Time Worked report

Johan Sjöberg Johan.Sjoberg at deltamanagement.se
Thu Dec 29 10:17:46 EST 2011


Hi.

I have created a modification of this script that groups and summarizes the time by a custom field (named "Customer"). I have attached the modified script.

/Johan

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Johnny.five
> Sent: den 29 december 2011 16:09
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Limiting by custom field on Time Worked report
> 
> 
> Hello!
> 
> I'm trying to figure out how to get a custom field onto the Time Worked
> report here:
> 
> http://requesttracker.wikia.com/wiki/TimeWorked
> 
> The idea is to allow filtering of results by a custom field in a ticket.
> I've been trying to wrap my head around the processes/syntax or RT for
> hours
> - any guru out there willing to share some knowledge?
> 
> ~John
> --
> View this message in context: http://old.nabble.com/Limiting-by-custom-
> field-on-Time-Worked-report-tp33050563p33050563.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
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