[rt-users] Unexpected "CC" stuff in 4.0.4

[Ruslan Zakirov]

Hi,

You use "one time recipients" box that RT presents on reply page,
right? As question mentions
it's one time thing for particular reply.

On Sat, Dec 31, 2011 at 01:23, Jeff Blaine <jblaine at kickflop.net> wrote:
>> Then it's not RT started Ccing that third party person, but most
>> probably people pick him on reply. RT saves emails it sends out, you
>> can view it and from headers figure out what happened.
>>
>> May be somebody added him as Cc and then removed from Cc.
>
>
> I'm doing all the testing.  This is not some random weird
> message from someone.
>
> I made a new ticket to our-rt at our-rt-host.our.org with NO
> CCs.
>
> I got the autoreply.
>
> I used email to reply to it, and ADDED a CC of foo at bar.com
> in my mail program.
>
> RT then shows:
> ==============================================================
>
>                               Current watchers
>
>                                   Requestors:
>                                       Blaine, Charles J.
>
>
>                                   Cc:
>                                       none
>
>  Add new watchers
>  Type             Email
>  [-        ]      [ foo at bar.com ]     <------ THIS SHOWS UP
>  [-        ]      [             ]
>  [-        ]      [             ]
>
> ==============================================================
>
> I can reproduce this scenario at will.



-- 
Best regards, Ruslan.