[rt-users] Migration RT 3.6.3 to 3.8.8

[Kevin Falcone]

On Tue, Feb 01, 2011 at 09:52:49AM +0100, Obando, David DE - EV wrote:
>    Hi all,
> 
>    I'm about to migrate an old RT 3.6.3 system on a new (virtual) machine with version 3.8.8.
> 
>    I imported the old database (MySQL) and run the upgrade-schema-Script, no problem with that.
>    After setting up the new system I imported another dump from the old (still in use) system.
>    All my customizations (RT at a glance, scrips, templates, queues) have been overwritten.
> 
>    Is there a RT way to kind of import a database without overwriting the customizations? Is it
>    possible to only import certain tables?

It sounds like you ran the 3.8 initialize step on top of your old
data.  You want to bring your database over, import it and run the
rt-setup-database upgrade step (along with everything in
UPGRADING.mysql)

-kevin
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