[rt-users] Time Worked Report

Alexander Köhler koehler at the-agent-factory.de
Thu Feb 3 08:56:05 EST 2011



Hi all,

i installed the Time Worked Report 
(http://requesttracker.wikia.com/wiki/TimeWorkedReport) on our RT 3.8.7 
and got Errors by opening the TimeWorkedReport.html from my RT:

Error during compilation of 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue: Global 
symbol "$d" requires explicit package name at 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue line 51. 
Global symbol "$queue" requires explicit package name at 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue line 69. 
Global symbol "$queue" requires explicit package name at 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue line 69. 
Global symbol "$queue" requires explicit package name at 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue line 77. 
Global symbol "$queue" requires explicit package name at 
/usr/share/request-tracker3.8/html/Elements/SelectMultiQueue line 80.


it seems to be, that the name of the queue wouldn´t be commited to the 
Perldoc!? Sorry, i´m not a specialist at these part. We try to figure 
out the Problem for an hour, but we don´t know about these "package 
name"... any ideas?

I hope you guys can help us to fix the problem. Thanks!

Greetz,

Alex

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