[rt-users] scripts for daily notifications for unassigned and unresolved tickets

[Joseph Spenner]

--- On Mon, 1/31/11, Kevin Falcone <falcone at bestpractical.com> wrote:

> From: Kevin Falcone <falcone at bestpractical.com>
> Subject: Re: [rt-users] scripts for daily notifications for unassigned and unresolved tickets
> To: rt-users at lists.bestpractical.com
> Date: Monday, January 31, 2011, 9:45 AM
> On Mon, Jan 31, 2011 at 08:39:47AM
> -0800, Joseph Spenner wrote:
> >    --- On Fri, 1/28/11, Kenneth Crocker
> <kfcrocker at lbl.gov>
> wrote:
> > 
> >      From: Kenneth Crocker <kfcrocker at lbl.gov>
> >      Subject: Re: [rt-users] scripts
> for daily notifications for unassigned and unresolved
> >      tickets
> >      To: rt-users at lists.bestpractical.com
> >      Date: Friday, January 28, 2011,
> 11:00 AM
> > 
> >      Joseph,
> > 
> >      If you're on 3.8.x, this can be
> done using Dashboards.
> > 
> >      Kenn
> >      LBNL
> > 

Kenneth:
  This appears to work pretty good.  Do you know if there's a way to set this up in a global way, such that a daily reminder could be sent to all users about their own unresolved tickets?