[rt-users] new status not available

Björn Schulz bjoern.schulz at desy.de
Fri Feb 4 07:22:10 EST 2011


thx Torsten

thats it...

have a great weekend

  Björn

Am 28.01.11 14:43, schrieb Torsten Brumm:
> Status Name Too Long. Max 10 Chars.
> 
> Von meinem iPhone gesendet
> 
> Am 28.01.2011 um 13:58 schrieb Björn Schulz <bjoern.schulz at desy.de>:
> 
>> Hi all,
>>
>> my rt is a rt3.8.7
>>
>> I've a problem with a new status.
>> I've implement two new status
>> 'certified' and 'not_certified'
>>
>> RT_Siteconfig:
>> ...
>> Set(@ActiveStatus, qw(new open stalled));
>> Set(@InactiveStatus, qw(certified not_certified resolved closed rejected
>> deleted));
>> ...
>>
>> I can change the status of a ticket to 'certified'
>> but not to 'not_certified'.
>>
>> Error message:
>> Ticket 6073: Illegal value for Status
>>
>> Any help is appreciated.
>>
>> Cheers,
>>  Björn



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