On Tue, Feb 08, 2011 at 05:25:26PM -0430, Hernan Garcia wrote: > Good evening guys, > > I am wondering if there's a way to set a ticket due date with the same email sent to create it in the first place (like any special string format in the subject or body of the email). > > Thanks in advance. > Try: RT-Extension-CommandByMail Cheers, Ken