[rt-users] Fresh Install of RT-4.0.0rc4

Max McGrath mmcgrath at carthage.edu
Tue Feb 8 17:10:06 EST 2011


You are correct!

See...I told you I'm not good with Apache!

Anyways...when I go straight to my web server I get:

It works!

This is the default web page for this server.

The web server software is running but no content has been added, yet.

So, what do I need to do in my apache config to point it to wherever RT
should be running?
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Tue, Feb 8, 2011 at 3:34 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Tue, Feb 08, 2011 at 02:55:01PM -0600, Max McGrath wrote:
> >    Thanks for the reply Kevin.
> >    I get "Not Found. The requested URL/rt/ was not found on this web
> server." in Firefox.
> >    And "Oops! This Link appears to be broken!" in Chrome.
> >    It's not even an RT error at that point, so something gets seriously
> broken with whatever I am
>
> I don't see anything in your config which would make /rt work
>
> >    On Tue, Feb 8, 2011 at 2:51 PM, Kevin Falcone <[2]
> falcone at bestpractical.com> wrote:
> >
> >      > If I change my httpd.conf to something referenced in
> web_deployment.pod such
> >      > as:
> >      >
> >      > <IfModule !mpm_netware_module>
> >      > <IfModule !mpm_winnt_module>
> >      > #User rt
> >      > #Group www
> >      > </IfModule>
> >      > </IfModule>
> >      >
> >      > <VirtualHost [3]rt.example.com>
> >      > ServerRoot /usr
> >      > ServerAdmin root at localhost
> >      >
> >      > LoadModule authz_host_module modules/mod_authz_host.so
> >      > LoadModule env_module modules/mod_env.so
> >      > LoadModule alias_module modules/mod_alias.so
> >      > LoadModule perl_module modules/mod_perl.so
> >      >
> >      > # optional apache logs for RT
> >      > # ErrorLog /opt/rt4/var/log/apache2.error
> >      > # TransferLog /opt/rt4/var/log/apache2.access
> >      > # LogLevel debug
> >      >
> >      > AddDefaultCharset UTF-8
> >      > PerlSetEnv RT_SITE_CONFIG /opt/rt4/etc/RT_SiteConfig.pm
> >      >
> >      > RedirectMatch permanent (.*)/$ $1/index.html
> >      >
> >      > DocumentRoot "/opt/rt4/share/html"
> >      > <Directory "/opt/rt4/share/html">
> >      > Order allow,deny
> >      > Allow from all
> >      >
> >      > SetHandler perl-script
> >      > PerlResponseHandler Plack::Handler::Apache2
> >      > PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> >      > </Directory>
> >      > <Perl>
> >      > use Plack::Handler::Apache2;
> >      > Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
> >      > </Perl>
> >      > </VirtualHost>
> >      >
> >      > My RT site doesn't run at all! I have libapache2-mod-perl2
> installed.
> >
> >      What errors do you get?
> >
> >      The mod_perl doc may want some of the cleanups I added to the
> fastcgi
> >      section
> >      -kevin
> >
> > References
> >
> >    Visible links
> >    1. mailto:mmcgrath at carthage.edu
> >    2. mailto:falcone at bestpractical.com
> >    3. http://rt.example.com/
>
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