[rt-users] Default auto-refresh interval

Michael Brown mbrown at fensystems.co.uk
Wed Feb 9 08:37:17 EST 2011


Hi,

I had a customer request to set the default home page refresh interval to 2 
minutes for all users.  I found several suggestions that essentially involved 
modifying the code (e.g. by creating a local version of Elements/Login or 
Elements/Refresh), but wanted to avoid code customisations if at all possible.

I found that I could make this work using mod_rewrite, without having to touch 
the RT code:

  RewriteEngine On
  RewriteRule ^/$ /?HomeRefreshInterval=120 [L,PT,QSA]

(note that this is with RT in the root directory of a virtual host; modify the 
"^/$" portion as necessary for other locations).

Posting this message for the record, to save someone else the time it took me 
to figure this out.

Michael



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