[rt-users] CF appears after update even without SeeCustomField rights

David Good dgood at willingminds.com
Wed Feb 9 17:46:32 EST 2011


On 2/9/2011 8:29 AM, Kevin Falcone wrote:
> On Tue, Feb 08, 2011 at 10:31:25AM -0800, David Good wrote:
>> I've found an issue in two separate 3.8.8 installations.  Both have one
>> or more CustomFields that are not supposed to be visible to most users. 
>> The CF is managed entirely by Scrips to contain extra information not
>> needed by users.  In one installation, it contains the Cost Center of
>> the Requestor. In the other, there's a flag used to enable suppression
>> of notifications when a ticket is resolved and another flag used to mark
>> a ticket as 'urgent'.
>>
>> When using the web interface (i.e. via the 'Basics' or 'Jumbo' tab), the
>> CF doesn't appear intially but after an update is made to any item and
>> saved, the CustomField appear.
> David
>
> I'd be interested to know if you can reproduce this on a test box
> running the 3.8.9 release candidate
>
> -kevin

I don't have a test box handy, but I'll see if I can get one setup.




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