[rt-users] RT 3.8.9 - "Subject Tag" field often blank

Kevin Falcone falcone at bestpractical.com
Tue Feb 22 12:45:54 EST 2011


On Tue, Feb 22, 2011 at 05:42:33PM +0100, Emmanuel Lacour wrote:
> On Tue, Feb 22, 2011 at 07:54:14AM +0200, Jason Doller wrote:
> > Hi Everyone
> > 
> > When editing a queue I often find the "Subject Tag" field blank.  The
> > emails vacillate between what the value should be, and what the
> > default is, but I am unsure whether I do anything to cause the
> > inconsistency.
> > 
> 
> I can just add that I see this also on 3.8.8 with MySQL at least.
> 
> Using a script to get/set SubjectTag works correctly, but not with UI.

This should be fixed in 6a57e9d6ce74e1d9ae991ca4399b2c73a6845d8b
We thought it was committed to 3.8 and merged forward, but it turns
out that it was committed to 4.0 and never cherry picked back.

You should be able to apply that patch manually, or it will be
include in 3.8.10

-kevin
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