[rt-users] RT-3.8.9 upgrade problem with Rules.

Jesse Vincent jesse at bestpractical.com
Wed Feb 23 18:29:11 EST 2011




On Wed, Feb 23, 2011 at 06:26:58PM -0500, Jason A. Smith wrote:
> I recently tried to update our RT server to 3.8.9, but had a problem
> that I suspect may have something to do with this item from the
> changelog:
> 
> * Include Rules with Scrips when previewing recipients
> 
> When using the web interface and clicking on the reply or comment
> links, I just get a single error message:
> 
> RT::Transaction::Rules Unimplemented in HTML::Mason::Commands.
> (/usr/share/rt3/html/Ticket/Elements/PreviewScrips line 88)


Do you get a full stack trace?

Did you clear out the mason cache?

What do you have in the way of local customizations?

Best,
Jesse



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