[rt-users] RTFM - Topics

[Kevin Falcone]

On Fri, Feb 25, 2011 at 10:11:58AM -0800, Kurt Engle wrote:
>    Sorry, I am sure my lack of an explanation has to do with my lack of understanding of the
>    rights structure within RTFM.
> 
>    When this group of users clicks on the RTFM link on the Left Hand menu, they see the options
>    "Overview", "Articles" and "Topics". When they click on "Topics", they have the ability to
>    'Browse by Topic', but not the ability to create a new topic. This group of users will be
>    administering RTFM for a given class and they need to be able to organize their articles under
>    their Class which means they need to be able to create a 'Topics' tree under the class without
>    being granted the 'superuser' right.

So, if they're admins, they need to be able to navigate Configuration
-> RTFM -> Classes -> pick a class -> Topics

>    This group does have the rights to extract and add articles to Classes and Topics that have
>    been created by the 'superuser'. They just don't have the rights/ability to create new
>    'Topics' to place their articles under.
> 
>    Hope that helps,
> 
>    Kurt
> 
>    ----------------------------------------------------------------------------------------------
> 
>    From: "Kevin Falcone" <falcone at bestpractical.com>
>    To: rt-users at lists.bestpractical.com
>    Sent: Friday, February 25, 2011 9:38:58 AM
>    Subject: Re: [rt-users] RTFM - Topics
> 
>    On Fri, Feb 25, 2011 at 09:30:35AM -0800, Kurt Engle wrote:
>    >    Ok, let me see if I can describe what I would like to have happen here with RTFM.
>    >
>    >    I have a group of users ( group is called 'SIS') that I would like to provide privileges
>    for
>    >    them to admin a RTFM class. ie... I have a class called 'Student Info Services'. I would
>    like
>    >    to have this group of users be able to create 'Topics' within this class and add articles
>    to
>    >    the 'Topics' that they have created. Inside RTFM, I have assigned the 'SIS' group all of
>    the
>    >    rights available.
>    >
>    >    Currently, I as 'superuser', have to create the class, which is not a problem, but I also
>    have
>    >    to create the 'Topics' within that class, which is a problem. Once I have created the
>    Class
>    >    and the Topic tree, my 'SIS' group of users can add articles without any restrictions.
>    >
>    >    I hope that helps, please let me know if I need to provide more information.
> 
>    I still don't understand what they can't do.  Do they not get the
>    Topics link, do they get the Topics link and can't create them?
>    These are very different problems and you're not differentiating.
> 
>    -kevin
> 
>    --
>    -kurt
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