[rt-users] How to create RT at a glance widget

[John Alberts]

Excellent.  I think that is just what I was looking for.

Thank you.

 

 

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John Alberts

Cloud Optimization Engineer

Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Cell: 1-508-878-2197

 

Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> 

 

From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, February 28, 2011 10:17 AM
To: John Alberts
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] How to create RT at a glance widget

 

Have you seen SummaryByUser extension?

On Mon, Feb 28, 2011 at 2:33 AM, John Alberts <John.Alberts at exlibrisgroup.com> wrote:

I’m not sure what these are actually called.  I’m referring to the components that you can put on your RT at a glance page, such as saved searches, calendars.

I would like to have a widget that shows the current number of owned tickets for users in a particular group, and the total number of open tickets.

Is there any documentation or reference for me to follow for creating something like that?

 

Thanks

 

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John Alberts

Cloud Optimization Engineer

Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018

 

Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> 

 




-- 
Best regards, Ruslan.

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