[rt-users] What modules do I need to load to use the RTFM 2.4.3 API?

William J. Horka whorka at hmdc.harvard.edu
Mon Jan 3 16:01:08 EST 2011


Hi all,

First off, I want to say thanks to the developers for delivering RTFM 
2.4.3. The fix for managing global custom fields in RT 3.8.8 is very 
helpful.

However, I don't seem to be able to figure out which perl modules I need 
to load to use the API anymore.

This worked under RTFM 2.4.2, but doesn't work under RTFM 2.4.3rc1 or 2.4.3:

$ perl -I$RT_HOME/lib -I$RT_HOME/local/plugins/RT-FM/lib \
        -MRT -MRT::FM -e 1
Can't call method "can" on an undefined value at 
/usr/local/HMDC/rt3/local/plugins/RT-FM/lib/RT/FM.pm line 61.
Compilation failed in require.
BEGIN failed--compilation aborted.

Can someone please advise?

Thanks,
      -Bill

-- 
William Horka
UNIX Systems Administrator
Harvard-MIT Data Center



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