[rt-users] Filter LDAP User for owner assign
Ingo.Itter at ages.de
Ingo.Itter at ages.de
Tue Jan 4 02:56:20 EST 2011
thank you that's it.
I've got to much rights to the unprivileged Group
Kevin Falcone <falcone at bestpractical.com>
Gesendet von: rt-users-bounces at lists.bestpractical.com
03.01.2011 17:03
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Re: [rt-users] Filter LDAP User for owner assign [AGES: Viren geprüft !!]
On Mon, Jan 03, 2011 at 11:21:59AM +0100, Ingo.Itter at ages.de wrote:
> now we have a lage number of LDAP Users listed in the Owner Dropdown
Field. We assigned a
> ticket only a view staff members, so how can i filter the dropdown
Field ?
You probably assigned OwnTicket to Everyone or Unprivileged, either
globally or on a queue level and need to make sure that right only
goes to staff users
-kevin
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