[rt-users] Copy Multiple value CF to the child ticket

Kevin Falcone falcone at bestpractical.com
Tue Jan 4 17:02:38 EST 2011


On Tue, Jan 04, 2011 at 03:19:45PM -0500, Ahmed, Mohammed Naweed (LNG-BCT) wrote:
>    I am creating a child ticket with some of the custom fields populated from the parent ticket.
>    I know that we can copy the values of the parent CF to the child CF by:
> 
> 
> 
>     CustomField-n: {$Tickets{'TOP'}->FirstCustomFieldValue('CF Name')}
> 
> 
> 
>    But, how to copy multiple-value CF to the child ticket? The above code is just populating the
>    first selected value.

Given a new enough RT, CustomFieldValuesAsString will work

-kevin
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