[rt-users] RT Queue mails with errors on Postfix
Gregory Greafers
gregory at accesskenya.com
Wed Jan 5 07:34:21 EST 2011
Hi RT Community,
I have an issue I want to troubleshoot and resolve. I have
- CentOS 5.5,
- RT 3.8.8,
- postfix as an MTA running on [myrtdomain.com] sending and responding
to mails internal to [mycompanydomain.com]. mycompanydomain.com is on
MDaemon mail server
- apache2 server
I keep seeing this error in my postfix logs (tail -f /var/log/maillog)
Jan 5 14:08:10 noc postfix/cleanup[6000]: warning:
database /etc/postfix/virtual.db is older than source
file /etc/postfix/virtual
...
Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D:
to=<nops at myrtdomain.com>, relay=local, delay=11811,
delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure.
Command output: RT server error. The RT server which handled your email
did not behave as expected. It said: temporary failure - RT couldn't
find the queue: CoreNetwork )
My /etc/aliases has the queue specified, matching the CoreNetwork queue
I created on RT webinterface with my root account:
core: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action
correspond --url http://myrtdomain.com"
core-response: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action
comment --url http://myrtdomain.com"
Any ideas on how I can resolve this? I have tried these steps in
sequence
newaliases
postfix reload
service postfix restart [ok]
service httpd restart [ok]
--
Regards,
Gregory Okoth
NOC Engineer
Email:noc at accesskenya.com
Tel: (254 20) 360 0908
Fax: (254 20)(254 20) 360 0001
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