[rt-users] attachment and This transaction appears to have no content

[Kris Germann]

Also make sure you have RT-Attach-Message: yes and {$Transaction->Content()}
set.

 

Kris Germann
Supervisor, Sales & Technical Support
Fibernetics Corporation
freephoneline.ca
605 Boxwood Drive
Cambridge ON, N3E1A5

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kris Germann
Sent: Thursday, January 06, 2011 1:26 PM
To: 'Rana Tanveer'; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] attachment and This transaction appears to have no
content

 

This is because it is only set up to 'notify' - Same thing here when I give
a ticket to a user I receive (Notify) an email:

 

 

Wed Dec 31 17:00:00 1969: Request TicketID was acted upon.

Transaction: Given to User1 by User2

       Queue: QueueName

     Subject: Subject

       Owner: User

  Requestors: Requestor Email

      Status: Status

Ticket <URL: URL>

 

 

This transaction appears to have no content

 

Or is this not what you are doing.

 

Kris Germann
Supervisor, Sales & Technical Support
Fibernetics Corporation
freephoneline.ca
605 Boxwood Drive
Cambridge ON, N3E1A5

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rana Tanveer
Sent: Thursday, January 06, 2011 1:14 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] attachment and This transaction appears to have no
content

 

I am using Correspondence template and "On Correspond Notify Requestors and
Ccs
<https://ticket.team-kh.qualityprogrammers.com/Admin/Global/Scrip.html?id=6&
Queue=0> " scrip.


Rana Tanveer

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