[rt-users] RTFM rights
Kevin Falcone
falcone at bestpractical.com
Wed Jan 12 18:12:50 EST 2011
On Tue, Jan 11, 2011 at 02:05:06PM -0800, Kurt Engle wrote:
> Yes, there are many articles with this title... but I am not finding an answer.
>
> I would like to grant the ability for a group of privileged users to create 'Topics' under a
> 'Class'. I have created my group and populated it with members, I have created my RTFM class
> and assigned the group 'all rights' to the class and the Custom Fields assigned to the
> articles in the class. I had assumed that if I assign the 'Admin Class' and the 'Admin Topic'
> rights to the group, the members would be able to administer (Add and Delete topics) the
> 'Topic Tree' for the class.
>
> Am I interpreting the rights in RTFM correctly?
It'd be helpful to know RT version, RTFM version and what rights you
granted and whether you did it globally or to a particular Class.
Otherwise it is difficult for anyone to try and replicate.
-kevin
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