[rt-users] RTFM rights

Kevin Falcone falcone at bestpractical.com
Wed Jan 12 18:12:50 EST 2011


On Tue, Jan 11, 2011 at 02:05:06PM -0800, Kurt Engle wrote:
>    Yes, there are many articles with this title... but I am not finding an answer.
> 
>    I would like to grant the ability for a group of privileged users to create 'Topics' under a
>    'Class'. I have created my group and populated it with members, I have created my RTFM class
>    and assigned the group 'all rights' to the class and the Custom Fields assigned to the
>    articles in the class. I had assumed that if I assign the 'Admin Class' and the 'Admin Topic'
>    rights to the group, the members would be able to administer (Add and Delete topics) the
>    'Topic Tree' for the class.
> 
>    Am I interpreting the rights in RTFM correctly?

It'd be helpful to know RT version, RTFM version and what rights you
granted and whether you did it globally or to a particular Class.
Otherwise it is difficult for anyone to try and replicate.

-kevin
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